Q: Check-in and check-out time?
A: Check-in time: after 16:00; Check-out time: before 10:00.
Q: How to get to the hotel once I arrive at the airport?
A: Our hotel is located on the south side of Taoyuan International Airport-Terminal 2. To get here, go to the Departure Hall on 3rd floor first. Use the escalator near check-in counter No.22. As you reach the 5th floor, you will see us on the left. If you are in transit, you will have to go through the custom. If you are departing, Do Not go through the security check.
Q: Can I book by the hour? What is the hourly rate?
A: Please contact the hotel or click on the "BOOK NOW" button to get more information.
Q: Can I store my luggage? For how long?
A: Luggage storage fee is TWD200 per piece for 24 hrs.
Q: Can I choose the upper/lower bed?
A: We will arrange your request to our best ability, but no guarantee.
Q: Does hotel provide shower facility and hair dryers?
A: Yes, there is a shared bathroom and shower facility inside the hotel and we provide Dyson hair dryers.
Q: Are free toiletries provided?
A: Towels and toiletries are available for rental and purchase. Only shampoo and shower gel are provided for free in the bathrooms.
Q: Can children stay for free?
A: Minimum age of guests is 4 years old. One child between 4 to 6 years old can stay for free with adults (only in Double/Triple/Quadruple Room). Children more than 7 years old are considered as adults and need to book their own beds.
